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Ackee Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Customer Service, Customer Success Software

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Description of Ackee

Ackee is a customer success platform for SaaS companies, helping teams to boost retention, drive adoption and power great experiences.

Reviews

Global ratings 3
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Very user friendly and intuitive interface

Easy drag & drop creation of forms - easy customization options (customer feedback type/forms) by end users- no need any technical background knowledge requiredEasy access from mobile devicesGood support teamVery reasonable pricing planNo issues so far! Would like more flexibility with customizations in terms form look etc would be nice if it can have its own UI but that's not an issue as well!! Great product overall good solution which will help us improve our customers experience across…

Pros
  • Flexibility
  • Reliable service provider
  • Excellent customer care response time, very professional staff who resolve all queries promptly.
  • Ease Of use; intuitive interface makes life much easier even without tech skills
Cons
  • Will fit

Revainrating 4 out of 5

Very Helpful Platform With Great Customer Support

the team is very helpful. We were not very happy with the product and they supported us to improve it. They were very proactive in their support and helped us to improve it. the support is very attentive and helpful, with a great ability to understand your challenges and give practical solutions. They are very proactive in their support. they are very helpful and open to suggestions. They helped us to improve the product and became a great supporter, with a great ability to understand and solve

Pros
  • The user interface is easy to use and understand
Cons
  • I don't have any major dislikes about the platform

Revainrating 4 out of 5

A Great Platform For Customer Success

Ackee is a great platform to manage the customer success. It is a great and easy to use platform. It is easy to use and the customer support is great. Ackee is a great and easy to use platform for customer success. It is a great platform for customer success. It is easy to use and the customer support is great. Ackee is a great and easy to use platform for customer success. It is a great platform for customer success. It is easy to use and the customer support is great. Ackee is a great and…

Pros
  • It is easy to use and the customer support is great
Cons
  • It is easy to use and the customer support is great