Review on EAGems by Alex Tinker

The last time I used EAGems, it was a terrible experience. Their selection of indoor fountains and home decor is extensive, however the quality of the stuff I purchased was disappointing. Unfortunately, the tabletop fountain I ordered from EAGems was broken when it arrived. The broken fountain was a direct result of insufficient packaging that allowed it to move around during transport. Their customer service was unresponsive and useless when I called them. It took multiple phone calls and emails to finally receive a damaged replacement fountain. The company's customer service reps were rude and unhelpful when I asked for a refund. They ignored my complaints and refused to replace the broken items. Overall, I was dissatisfied with my time spent using EAGems. Their selection of indoor fountains and decorative pieces is stunning, however they let themselves down with poor product quality and unresponsive service. This shop does not have my business and I will not be referring anyone to them.