The overall quality of this headset is excellent. I was looking for a device that can be used at work with a cell phone, a desk phone and a computer and this turned out to be a good choice. The computer connects via USB, and Plantronics offers software that allows you to update firmware and adjust settings. The phone connected immediately and works perfectly. I had some trouble setting it up properly for a Cisco phone and didn't have a good guide even for one of the most common phones. The sound quality is excellent and the binaural headset is sufficient to block outside noise. Noise in a busy office. The battery easily lasts a full work day, and the only time I've run into a dead battery was after leaving the headset on my desk over the weekend instead of charging it.
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