I like that it's easy to use, has good templates for some basic forms we need, a few of our providers have an app (which is great) but not all do so you can't see their info when taking patient notes. It also doesn't sync well between devices because they're different platforms. We're trying to get more information into electronic form - this does help us. Sometimes, there isn't much room available so we don't use all fields or if they require too much typing time then we skip them. This helps keep things short without skipping out important data.