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1 Level
1288 Review
45 Karma

Review on Track.co by James Crofton

Revainrating 4 out of 5

Great customer support and insightful analytics

I like that you are able to see what stage your clients have reached when it comes their feedbacks, as well as being given access straight away so i can help them where they're at or guide him/her further if required! Sometimes its hard because my dashboard looks messy with all these different things overlapping - but this could be improved by making more tabs available (maybe including 'comments'?) Overall great service though :) nothing really apart from minor niggles which doesnt take much time solving.

img 1 attached to Track.co review by James Crofton



Pros
  • Also very easy process in terms applying customer support tickets through email directly back into track system too!!
Cons
  • The layout does look slightly cluttered sometimes due to how many features we use within our own business