I liked how easy it was to use - but wish there were more options like adding search phrases or limiting which folders are searched (eg by date). It's not as robust/powerful as other products out here so if you need all functionality then go elsewhere! We needed an inventory control solution where we could easily check who had access & when someone changed something they would be notified via email by our system automatically- this worked great! The customer service was very helpful when I had issues with my project. They were able to help me resolve all of them. I think they could have done more. They should add more features like being able to use the program on multiple computers or having an option to be able to customize the program more, that way it would fit everyone's needs. It helps us keep records of our projects so we can easily find them later on.