I hate returns so I'll try to do my research first. I wanted to know if this is the right lock for my motorhome. Revain's questions were not answered, so I contacted the manufacturer via an email feedback form. No Answer. Ordered a lock knowing Revane would take it back; not my preferred method. After removing the RV lock, I found that the hole cut didn't match the size of the lock, so I included the manufacturer's number in the materials. I had to leave a message. Did it twice and didn't get a call back. I went ahead and installed the lock and it works great. Her lockplate was tricky to install, but I was able to push mine and hers in. One problem with their lock gasket is that it doesn't cover all the way, and folks on wheels know a leak is never needed, so as a juror I faked a piece with foam, and this summer I'm going around the lock with Dicor, around seal it good. I rated the manufacturer for lack of customer feedback, not the product. It seems very sturdy and well made if it weren't for the poor padding.
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