Ethernet works. What helps. WiFi works. phew It's good. I wish there was a handy app to manage WiFi access for all connected devices. This saves me from paying $11 a month to a cable company to rent a modem. Software designed to help parents control their internet usage is difficult to set up and use. Arris has McAfee Secure Home Internet and you should be able to download the app on your phone and see the devices connected to your WiFi. I couldn't see a connected device. Forget ARRIS support. They told me to go to the web manager. I have made. I cannot access the modem settings. You said you should do a factory reset. I did it. I'll try it again. I still can't log in to Web Manager or McAfee SHI. I went back to ARRIS chat and they told me to do another factory reset, power cycle the modem and computer. After all the steps I've followed, I still can't login to Web Manager or McAfee SHI. If you need a modem with the same parental controls as a modem you rented from a cable company, look for a brand other than ARRIS, such as ARRIS. B.Net Gear.
🔌 NETGEAR N600 (8x4) WiFi DOCSIS 3.0 Cable Modem Router (C3700) – Xfinity, Spectrum, Cox & More
9 Review
🔌 NETGEAR Nighthawk C7100V Cable Modem Wi-Fi Router Combo with Voice - Supports up to 400 Mbps Cable Plans, 2 Phone Lines, AC1900 Wi-Fi Speed, DOCSIS 3.0
9 Review
📶 Motorola MG7700 Modem WiFi Router Combo: Faster Cable Plans up to 800 Mbps, DOCSIS 3.0 + Gigabit Router Approved by Comcast Xfinity, Cox, Spectrum
8 Review
📶 ARRIS Surfboard SVG2482AC - 24x8 DOCSIS 3.0 Cable Modem Plus AC1750 Dual Band Wi-Fi Router and Xfinity Telephone, Max Speed of 1 Gbps - Certified for Comcast Xfinity Only (Renewed)
9 Review
HB-UMLS Sabrent USB 2.0 Hub with 4 Ports and LED Power Switches for Each Port
12 Review
🔌 CERRXIAN RS232 to Ethernet Serial Device Server - TCP/IP Converter with 1Port DB9 RS232 Serial to Ethernet Connectivity
3 Review
🔌 uni USB C Hub with Ethernet Adapter, 4K HDMI, Gigabit Ethernet, and 3 USB 3.0 Ports for MacBook Pro, iPad Pro, XPS
11 Review
🌐 StarTech.com NETRS2321P: 1-Port RS232 to Ethernet IP Converter, Serial over IP Device Server - Black
5 Review