The team at studio alto are very passionate about what they do which is great but also means it's difficult to have any issues with their work! They really get under your skin when you need them most - from initial contact through design process right up until delivery of finished product or service (which can be months later!). I've always been impressed by how professional everything has come across so far for me as an ecommerce business owner who doesn't typically use designers/developers in this capacity; however my experience working alongside these guys over the last couple years would suggest otherwise if there were negative aspects i haven't experienced yet!!