I like how easy it is for me as an individual user of this program to see what people are doing when they come onto my page or website through social media networks such as Facebook and Twitter! It's nice because then we don't have to try so hard at contacting them by phone etc. Sometimes though there can be some confusion in terms of who exactly visited where due to our different pages having similar names - even if it was just one word difference!! But all seems good now after getting more information about the system from customer success managers at Sparkinfluences office here in Sydney. We had never really considered trying this before but found out during sales pitch meetings with other companies (like Hubspot)that their services were too expensive/lacking benefits over having someone do it ourselves using Wordpress or another tool which could work fine.