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Review on Appliances Connection by Logan Taylor

Revainrating 4 out of 5

Appliances Connection has a huge selection of appliances

My review about this company:

Appliances Connection is unique in that they provide their customers with a review section, where everyone can review the products they purchased. They encourage customer feedback and review, even if it's negative. I believe this says a lot about the company, and shows that they value what customers have to say. The reviews are broken down into categories for easy reading - so once you click on a product line, such as refrigerators for example, it will take you to all of your choices under refrigerators, such as whirlpool refrigerator review section. This is very convenient! There's also an option to filter your search by brand name or price range- great feature! Their site is set up in a nice and easy to follow format, with a large selection of product review and prices. It's hard to really know what you need and where without reviews from other customers!

Support:

I did contact the company for a review on their appliance products. I wanted to purchase two refrigerators, but wanted to ensure that I was going to get exactly what I needed, as far as dimensions went. I also asked several other questions while browsing through their site. The customer support team is great; they are very responsive by email and will patiently wait for your reply even if it takes hours or days (I am not kidding). They always answered my questions clearly and thoroughly, making sure that I understood everything before moving forward with the purchase. return policy review

Shipping policy review:



img 1 attached to Appliances Connection review by Logan Taylor

I also asked about the shipping policies, and when a new refrigerator would be delivered. I was worried that it would take too long to get one of the refrigerators, because I needed them within two weeks in order to move into my dorm after school is out. The customer support team did say that they had these items on backorder, so it wouldn't be available for delivery until a month or so later. It was a bit shocking at first, but then I realized that it's better to have whatever you purchase delivered as soon as possible than to rush right through your purchase and end up with something broken in transit or not working properly! What's the use of having an appliance if it doesn't work? I appreciated that they were honest with me, instead of just saying that it would be delivered soon.

Use:

I did review the products after receiving them, and use them in my dorm room at school. They are good quality appliances; easy to install, quiet, and dependable. The company offers a 1-year warranty on all items purchased from their site as well! It was hard not having a refrigerator for such a long period of time while waiting for replacements, but overall this is a great company to deal with. I will continue purchasing things from them for an upcoming apartment renovation as well! Highly recommend looking through their website if you're ever in need of reliable appliances!





img 2 attached to Appliances Connection review by Logan Taylor



Pros
  • Easy to find the brands you want
  • Friendly and knowledgeable customer service representatives
  • Save time by quickly finding your desired appliances with just one search
  • Find a variety of appliance brands to suit all budgets and needs
  • AC user-friendly interface makes it easy to find exactly what you're looking for, right away.
Cons
  • Not simple website for easy navigation

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