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1331 Review
55 Karma

Review on Gorilla Group by Chris Chincuanco

Revainrating 4 out of 5

Not the cheapest, but the best value - great customer service

I like that they have their own team dedicated solely to building out our website/store. They were able to meet all of my requirements without any pushback or resistance from me at all. We had some issues with them not being available for us until after we signed off but it was resolved quickly. The price point isn't bad considering what you get - however if you're expecting more than just a basic store setup, expect to pay more money. Their support staff are also very helpful when you need something fixed immediately. Just be prepared for a bit of extra cost up front since you'll likely want to customize things beyond a simple "website hosted here" deal.

img 1 attached to Gorilla Group review by Chris Chincuanco



Pros
  • Dedicated project manager
  • Professional work ethic (they don’t stop working)
  • Good communication / feedback loop between client & agency during development process
  • Very responsive customer service via email
Cons
  • Some additional customization would've been nice
  • Overall product is good enough