Review on DialersPro Predictive Dialer by John Koch

The features available are excellent for my organization's lead generation needs. I can see who made calls on each call made, so I know exactly how to proceed with follow-ups. When making a call, I am able to view a map of where they are trying to reach me. They do not have software that allows me to transfer directly from an email into the Predictive Dialer. It would be nice to connect with other Dialers Pro Predictive Dialer users by connecting one Predictive Dialer to another. As far as being able to track data about phone numbers within our contact database, this has been very useful in building out prospect lists and creating campaigns. We needed a tool to allow us to track the number of people we called and received replies from using a specific phone number. It has all of my dials in one place for easy tracking, no need to keep track of different programs. I can also easily export reports so they are saved as well! The program crashed at least once per day without warning or reason which was very frustrating. You have to be careful with this software because it's not perfect in every way but you do get what your paying for in terms of features. Tracking calls made by phone numbers from our database and exporting them to excel files.