Hello everyone, the review I will write today will be about Kapital Bank. I am from azerbaijan and this bank is almost the biggest bank of my country. I can say that the company that has managed to develop itself the most locally is Kapital Bank. I have been a customer of this bank for about 3 years, so I have a lot of information about Kapital Bank. Now let's move on to the main part of my review.
Some general information about Kapital Bank
This bank, which was created under another name for the first time in 1874, is the first bank of Azerbaijan. Having been operating for almost 140 years and being the first bank locally, the bank was able to reach a large customer base and the number of customers is increasing steadily today. The bank, which does not lag behind European banks and other national banks in terms of the services it offers to its customers, also tries to keep the quality of its services at a high level. Among the customer reviews, there are many positive comments, but there are also negative comments. Also, I have to say that my personal thoughts are in line with most of these reviews, so I'm going to talk about my own thoughts, not customer reviews.
My personal thoughts as a customer of Kapital Bank for 3 years
I got to know this bank for the first time at the university, because the money paid to students by the state can be taken through the cards of this bank. Despite being the first bank I knew, the fact that Kapital Bank is one of the best banks according to my research caused me to buy other credit cards. Because when shopping or other credit card usage, very reasonable conditions were offered and this is still the case. But as time passed, I started to feel uncomfortable with some of the terms of this bank. The most important of these was the commission fees charged by the bank. At first, I considered such commissions normal because I did not know much about this subject, but later on, when I learned that some other banks offer better opportunities, I realized that Kapital Bank's commissions are high. The official currency of Azerbaijan is AZN, so I will show the commission fees of this bank in this unit. The bank charged a commission of 1% for every 100 AZN, plus a commission of 1 AZN for money transfers up to 100 AZN.
Except for commissions, all the features of Kapital Bank are almost perfect. In fact, a very high quality mobile application was launched by the bank a few years ago to facilitate the work of customers. I also use this application, and I am quite satisfied. I hope bank officials make a change in commissions in order not to reduce customer satisfaction even more. That's all for today's review, th
anks for reading.