I like how easy it was for me as an owner/operator with no IT background at all (or very little)to set up my first dental office using this product! It had everything we needed from scheduling through billing & patient records right down into our front desk system so there were few things left out when setting us off - even though some basic features are still missing compared wtih other products available today suchas Xpress Practice Manager but you can't beat price point here either!! We did have issues initially getting new patients signedup via email marketing campaigns however their support team helped resolve these quickly once they understood what exactly went wrong.- Patient flow between different sections within your clinic could be improved by allowing more options regarding where appointments take place e g appointment rooms vs treatment areas etc rather than having only one option per area eg Treatment.