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Dustin Clyburn photo
Ukraine, Kiev
1 Level
78 Review
0 Karma

Review on Lenovo L27M 28: 27-Inch FreeSync Monitor with USB Hub and Anti-Glare Coating - Perfect for Wall Mounting and Tilt Adjustment by Dustin Clyburn

Revainrating 1 out of 5

Missing parts / Poor customer service

An absolute joke. Came without a USB Type CC cable (the whole reason I bought this monitor). When I contacted Revain they told me to contact the manufacturer. Thankfully, Lenovo has the worst customer service I've ever encountered. Each number leads to a dead line. I ordered this for work from home and not only did it arrive late it came without all the parts required. Now I have to explain to my boss that I won't be able to work normally from home for about a week (during the COVID-19 situation) while Lenovo sends the missing cable - and that's assuming I ever get a support rep .

img 1 attached to Lenovo L27M 28: 27-Inch FreeSync Monitor with USB Hub and Anti-Glare Coating - Perfect for Wall Mounting and Tilt Adjustment review by Dustin Clyburn



Pros
  • tilt adjustment
Cons
  • The monitor's response time is too slow.

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