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Israel, Jerusalem
1 Level
720 Review
27 Karma

Review on Zlulary by Tony Cole

Revainrating 3 out of 5

Disappointed by the Variable Quality of Zlulary

As a constant user of Zlulary, I have to admit that their inconsistent quality dissatisfies me. While some of their products meet or exceed standards, others don't quite measure up. For instance, I've bought cloth that was frayed and damaged, as well as some dried-out, useless paints. In addition, although they usually provide friendly customer service, I have occasionally encountered frustrating situations with them. When I asked a representative about a product, they were unable to help me and instead referred me to their website, which was incomplete. Zlulary's website is user-friendly, but I've discovered that some of their categories are ambiguous, making it challenging to locate particular goods. Additionally, their shipping times occasionally take longer than anticipated, which is annoying when working on tasks that must be completed quickly. Zlulary has the potential to be a fantastic supplier of craft materials, but I have been let down by their inconsistent quality and difficult customer service interactions. I hope they take action to resolve these problems and enhance their customers' general experience.

Pros
  • Rapid transit times
Cons
  • There are disadvantages