I like that it's easy to use, has all your documents in one place so you don't have multiple places with different info about each case/client! It would be nice if there was an option where we could see what our clients are saying or doing at any given time without having them log into their account (we're not allowed access).
We've been using this program since 2014 when they started up but honestly haven’t used much other than sending out letters from last year until now - most things can still easily done via email instead which saves us money as well :) There isn't anything i dislike specifically right off hand though maybe just how outdated some features may seem compared to newer programs available today? This helps keep track everything regarding cases & children who need placement services while also keeping everyone informed throughout process-.