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1 Level
1358 Review
32 Karma

Review on Transportation Manager by Brandon Show

Revainrating 4 out of 5

Very helpful tool for tracking customer service

I like that it is very flexible since you can do everything by yourself or assign others to specific tasks/tickets in real time.

img 1 attached to Transportation Manager review by Brandon Show

There are some issues with this program such as lack of updates from other carriers which causes problems when we have multiple clients using our software at one time (for example if an update were released). Also sometimes there would be errors showing up but they won't tell me what's wrong so I'm just guessing about fixing them. It has saved us tons off labor costs because now all tickets get assigned out faster than ever before due to having multiple employees doing each task instead of only myself and another employee working together.

Pros
  • The fact that it is so flexible, and you can build it yourself!
Cons
  • There were glitches with the system that weren't addressed in a timely manner