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Transportation Manager Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Public Sector

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Description of Transportation Manager

Transportation Manager-New Gen always includes functionalities for client registration, trip reservations and scheduling, dispatching, trip billing, menu-driven built-in reports, easy Ad Hoc report creation, vehicle and driver tracking, vehicle maintenance and maintenance reminders, driver training and training reminders, and more.

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Type of review

Revainrating 4 out of 5

Very helpful tool for tracking customer service

I like that it is very flexible since you can do everything by yourself or assign others to specific tasks/tickets in real time. There are some issues with this program such as lack of updates from other carriers which causes problems when we have multiple clients using our software at one time (for example if an update were released). Also sometimes there would be errors showing up but they won't tell me what's wrong so I'm just guessing about fixing them. It has saved us tons off labor costs

Pros
  • The fact that it is so flexible, and you can build it yourself!
Cons
  • There were glitches with the system that weren't addressed in a timely manner