Unpacking: Strong packaging protects unit well. My block arrived and I attached the handle in minutes. Connected and turned on. After 8 hours I had two gallons of water in a bucket that this machine pulled out of the air. It's powerful, no-frills hardware. This device is easy to move with one hand on wheels. I'm glad I made this decision. Background: Why should I spend so much money on a dehumidifier? I saved over 20%. And your Revain reviews say this block will be more reliable than any cheaper blocks I've read about. Moisture is my problem. I don't want to spend hours trying to obtain warranty service or "fixing" tools to solve a moisture problem. Terminix recommended a $1,500 dehumidifier. Your offer is NOT a pump, short gravity hose, short cable. And they wanted to mount the device on the ceiling because they didn't offer a device with a pump. Or the seller offered me to buy a pump to retrofit. I was a good Terminix customer for termites and mice. You have done a great job on this.
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