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1 Level
1273 Review
47 Karma

Review on Availity by Matt Larsen

Revainrating 4 out of 5

Useful platform but some areas could still improve

I like that we can communicate directly with our clients and have access to all documents needed for enrollment. The system does not provide any way to export data into other systems (i.e., FHIR). Notifications are sometimes delayed in reaching their destination or end up being sent multiple times. It would be helpful if there was an option to receive notifications when they’re received by my team instead of having them wait until it goes through the entire workflow process before getting notified again. We use Availity as a tool for communicating patient eligibility requirements from one provider organization to another.

img 1 attached to Availity review by Matt Larsen



Pros
  • Useful features such easy document uploads along wth electronic messaging..easy user interface! Great customer support staff!! They listen & resolve issues quickly which is so important within today's fast paced environment ! :)
Cons
  • Sometimes emails go awry but tech folks get back you very soon