Availity solves the communication challenges between healthcare stakeholders, creating a more transparent exchange of information between health plans, providers, and technology partners.
I like that it is an easy way to keep track of all my accounts in one place! It also has other features such as reminders for appointments/calls etc., which can be helpful when you're trying to remember everything at once. The interface could use some work - there are times where things do not load properly or don't show up until after clicking several different options (or even multiple tabs). This makes navigating through certain screens difficult sometimes since your choices aren’t always…
I like that we can communicate directly with our clients and have access to all documents needed for enrollment. The system does not provide any way to export data into other systems (i.e., FHIR). Notifications are sometimes delayed in reaching their destination or end up being sent multiple times.
It would be helpful if there was an option to receive notifications when they’re received by my team instead of having them wait until it goes through the entire workflow process before getting…
Pros
Useful features such easy document uploads along wth electronic messaging..easy user interface! Great customer support staff!! They listen & resolve issues quickly which is so important within today's fast paced environment ! :)
Cons
Sometimes emails go awry but tech folks get back you very soon
It has been really helpful for our organization to ensure that we are complying with all HIPAA regulations as well as other state-based privacy laws. The platform is very intuitive which makes it easy to navigate through! I wish there was an option where you could see your compliance scores rather than just "green" or not compliant but i am sure this can be added in future versions of avaiity. Our team at Enlignet uses availily each day to make certain patient data transfer occurs accurately…
Pros
The platform is very intuitive and easy to navigate through
They were very helpful in navigating our account setup process for Medallia - they walked us through every step to ensure that we had everything set up properly once it was live! I would highly recommend working with them if you want your engagement software fully integrated into Salesforce (or another CRM). We are using their API integration solution which has been great so far but there is always some sort out testing/integration work involved when switching over from one vendor's toolset vs…
Pros
Very responsive communication throughout whole deployment phase, including post launch support where necessary for any last minute questions or issues along side pre implementation troubleshooting phases too..also really appreciate how much effort goes behind thorough documentation provided by team members before deployments occur :)