The ability to create reports that are very simple to use and can be shared with multiple people. The ability to send the reports to others through email. The ability to create charts that are very easy to use. They are a little difficult to use at first, but once you get the hang of it, it becomes easier. I dislike that you have to create a separate email address for the report. It would be better if you could have the report sent to the email you are already logged into. It would be better if they had a way to add the information to the chart that you are currently on. This program has allowed us to have a very easy way to send reports to the doctor, to the practice manager, and to the billing department.