I like that it has an option to get my insurance information in order, so when they call me about scheduling or billing issues there is no confusion as far what we need pay with our health care plan! It's not easy getting this info without having someone do all these steps each time you use them which makes things more difficult than necessary sometimes if its just one thing needed from another program - but overall very helpful tool!! We are able help out many people who have been suffering through pain problems due lack chiropractor visits etc by using chirpods system.