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Sweden, Stockholm
1 Level
726 Review
52 Karma

Review on πŸ’§ High-Performing Corded 110V AC Submersible Sump / Utility Pump - Rule A53 Series - 1800 GPH by Brian Cox

Revainrating 5 out of 5

Excellent after-sales service for a failed pump

Pump is expensive but seems to work well. I bought one a year ago that lasted a couple of seasons and this year decided it will no longer work. I use it as an AB pool cover pump. The original replacement I bought last week failed. He refused to even turn on. This effectively disabled the GFCI exit in the pool. I tried plugging it into a second outlet in the shed and it popped out of the GFCI outlet too. Decided to try the last socket on deck and it worked. 3 strikes and you're out. I contacted the seller on Saturday and asked for a replacement. Received notification that replacement will be shipped on Sunday and will arrive on Monday. Revain has made it easy to return your damaged vehicle by allowing a UPS courier to collect it and providing the driver with a return label. Bravo, raven! The replacement arrived earlier in the day and passed a quick test using an indoor outlet. It is currently on top of the pool doing its job of removing the rainwater we got over the weekend. Many thanks for the uncomplicated return and also for the very timely replacement!

Pros
  • Never runs dry, shuts off automatically when pumping stops or if impeller seizes
Cons
  • Upgradeable