The ability that it gives you access from anywhere when your child is online or offline! It's also very easy-to manage because I can see everything related my son/daughter at any time without having him log off his computer first which makes me feel more secure about what he does while using internet as well how much time they spend there etc.. Also this software has been so helpful during our deployment overseas where sometimes i cannot be able check up if kids are ok since its not always possible just like here but through kidreports am sure all will go smoothly even though im miles away :). Honestly nothing really bad yet maybe some people may think otherwise depending upon experience level before purchasing such products however overall no complaints thus far!! We love being notified immediately whenever anyone logs out (which happens quite often) via email alerts system provided by them along side other notifications too. I like that you can send notifications from your child's account so if they are not at school or busy it will let me know! It also has an option where kids put photos up online which is nice because sometimes students don't want pictures taken but still need parental consent forms signed etc uploaded before showing teachers/parents what happened over break (or any other time). Kids love having access even when outside our home too since no one else knows about them being able.