The software is very intuitive to use as well user friendly for both patient care providers (Dentists) AND patients! It's also great that it has many different payment options available so we are able keep up with multiple forms/payments being made within our office each month via paypal or credit card payments from clients at time appointments etc.. I really like how Dentidesk keeps my records organized by appointment type which makes finding what info i need easier when scheduling new visits!! There isn't much about this product thats bad but if there was 1 thing id say its maybe not having access outside working hours? Its been helpful keeping track & organizing billing / visit notes throughout day-to -day operations since implementation several years ago now.