Review on 🍳 GreenPan SearSmart 10-Piece Ceramic Nonstick Cookware Set, Hard Anodized, Healthful, Black by Kristen Lopez

I don't often write reviews but overall this was the worst experience. We bought this set directly from GreenPan and are very happy with it. However, as soon as we opened the box and started taking things out, the pans started scratching literally everything they touched. The packaging scratches it. The pans scratch each other. Do not store pots together as they will scratch each other. GreenPan wants you to keep your pans wrapped in filling and hand wash them to prevent damage. One of the main reasons we chose this set was that it's labeled dishwasher safe, which defeats the whole purpose. We wanted a ceramic cookware set for healthier cooking and eating, but we're not sure about the safety of cookware that keeps falling off and scratching. We didn't use them as they got scratched when taken out of the box but I imagine food and utensils will scratch them too and I don't want the lining getting on our food. Customer service was terrible. They sent automatic replies to my first two emails. I've sent a few more emails and it looks like we're being followed by GreenPan. When they finally responded it was nothing more than an automatic response and still nothing that we had said was addressed. The whole experience was so awful that even though it is a reputable company, my partner was convinced it was a scam. We are still waiting for GreenPan to fix this issue and maybe one day they will really listen to us and not send us an answer that is not automated or related to some other scenario. We are a community that truly cares about healthy and non-toxic dining experiences and we will spread the word that GreenPan cannot be trusted so hopefully others don't have to go through what we have.