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Review on Anker Powerline Lightning Probably Certified Accessories & Supplies by Adam Browning

Revainrating 1 out of 5

GREAT JOB ANCHOR - NO!

GREAT WORKING ANCHOR - NO! FYI, customer service issues: I got tired of constantly buying a phone charger cord, so I bought Anker Powerline II cords for my whole family and this time spent more getting the ones that came with a "lifetime warranty". In March I had to use the warranty to replace a 6ft cable and when I did that I had to provide a receipt number and that's it - I have all the cable boxes and they have records showing I always just replaced a 6 foot cable. I was told that a new cable was on the way and that I could dispose of the defective one. I now have a 10ft cable that is no longer working so I called to get a replacement - since I didn't need to keep the cable from the one I replaced in March I got the defective 10- Disposed of foot cable over the weekend and called and was told this morning they would not replace it without the serial number that was on the cable. Когда я объяснил, что избавился от него из-за своего мартовского опыта, им было все равно, и хотя они могли видеть, что я купил 4 10-футовых кабеля и ни разу не заменил ни одного, они все равно в основном сказали мне - very bad. They claim to be very customer service oriented - not very good customer service in my opinion - especially when they collect all my information and see that I am not cheating them in anything. Distrust is one thing, but when you can verify the purchase and make sure only 1 out of 6 cables has been replaced, it's like calling me a liar or a scammer.

Pros
  • fast charge. MFi certification and rigorous quality testing ensure Apple devices are safely charged at the fastest rate possible.
Cons
  • You could have chosen a newer model