I have to completely love (or hate) this product before I can write a review. So here it is: - I signed up for Time Warner Cable Internet on October 1, 2014 - To my shock, the bill I found on October 6, 2014 includes a $5.99 surcharge for "modem rental" " every month - I have this modem . delivered to my door for less than $25 October 8, 2014 - I disconnect the cables to the modem provided to me by Time Warner Cable - connect this modem with the correct cables (coax, power connector and ethernet cable). ) - Call the time-warning service and tell them that you need to install a new modem. you need a "MAC" number/address from the modem - let them walk you through a few steps to turn the modem on and off - internet is working again minus $5.99 per month - enter "your" " Modem to "her" on 9/10 Please note that this is not one of the "approved" modems listed on the Time Warner Cables website. but it works - at least for the basic internet speeds I got from them. It's just a 'modem', not a router, and doesn't have Wi-Fi capabilities. I have a wireless router that I also connect to. or you can connect the ethernet output of this modem directly to your computer.
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