I like that it is easy to use, has many features for my needs as an RN in homecare/hospice setting but also allows me flexibility when working from different locations or times through out day. It can be difficult at first getting used too all its tools (especially if you are not familiar wtih them). If your looking into this product make sure you have someone who knows how things work within kepro so they will help guide you throughout process! We're using Kepro case management system along side our other software systems which include ADT HomeCare Software & ACH Solutions Suite - we've found great success by combining these two products together.