I can't say that there's anything specific i dislike about their product. It works well as intended but it does not always work perfectly if you are using an older version of SQL Server or if your connection string has old values in them(or any other reason). The support team is very helpful when they answer questions. Their customer service department is also great! They offer many different plans depending on what type of business you run. Some of these options might be too expensive for smaller businesses. If you're looking for something simple and inexpensive this could be a good option. My business uses this tool for inventory management purposes.