How: 1. The original hub worked fine for 3 months. 2. The relevant warranty department received the replacement hub within a week. Dislikes: 1. The original USB-C hub intermittently disconnects after 3 months. 2. The replacement hub came with a faulty USB connector. It does not work! 3. Requires 3 pictures and 2 separate videos to be uploaded to "prove" the warranty department with errors on both devices. 4. After the photos and videos were uploaded, the warranty department emailed me asking me to AGAIN confirm that the hubs are faulty on other devices. (As if I hadn't already!) Bottom line: 1. For $35, I'm not going to "teach" or "debug" HOGORE or Revain's technology or warranty, or spend more time/money on a simple warranty claim.
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