The EMR program has been able to effectively organize all of my patient's data in one place so that it is easy for me to see when I need what information. I enjoy using this EMR but I did encounter some difficulty while creating an email template (not sure that even possible but something not obvious) or during training when I first learned how to use the program. As stated above all of a patients' healthcare events are now organized in one place so that it is easy to access the information. Additionally their is integration with several other software programs including CERTAIN that helps collect insurance reimbursements at scale thereby increasing net revenue. It allows you to see all of the residents and their information in one place. There are so many things you can do to improve your organization and it is constantly updated. It is a little difficult to navigate at first, but it is getting better. You can have a resident's medications and allergies in one place. I like how it allows you to see all of the residents in one place, which helps with continuity of care.