I think I was unlucky. When I installed my original PSU, I noticed gray material through the fan grill inside the PSU. I assumed it was some kind of thermal paste or something, maybe even protective gel to prevent arcing. The device was fully sealed at the factory, never opened, and yet it had this greyish, seemingly hardened slime on the underside. It was a little strange, but I didn't put much stock in it at the time. I'll come back to this nonsense later in my story. Corsair power supplies have a solid reputation, and this one comes with a 10-year warranty. Unfortunately, my own power supply died about 2 weeks after installing it on my system. I heard a loud electrical crackle coming from my computer and the entire system shut down immediately. Pressing the power button did nothing. "Oh [censored]" is what came out of my mouth when you run out of power, it's VERY bad. Either only BP bit the bullet, or BP not only killed itself, but everything that was attached to it. Everything in your computer is connected to a power source in one way or another. There could be hundreds or thousands of dollars in damage at stake. Luckily, only my PSU bit the bullet, not my entire system. After unplugging it from the computer and plugging it into the wall outlet, I plugged it into my old PC and turned it on. The PSU gave enough power momentarily, but then made a clicking noise - I'm guessing some kind of fuse in it had blown and it went offline. Restoring power was easy enough, but in my experience the only way to get Corsair to move forward with my RMA process was to call their support center. I had to contact them twice by phone before my RMA request was approved and I could send them the power supply - mind you at my own expense. You will not be responsible for the cost of shipping it back to them. I know these big companies have to deal with a lot of calls and tickets but as my RMA only got on hold after 2 calls and it took almost an hour. Hold time/talk time is not acceptable. I may have had the issue during a bad week for Corsair, but the experience was still quite frustrating, especially when a brand new product fails. Transport! My new power supply was at my door the very next day after the broken one arrived. So. I guess that makes up for the $17 I spent sending them a dead PSU. After I received my new power supply, I looked inside the device again. To my surprise, there are no gray goosebumps. I didn't see a drop with my eyes or with a flashlight. In my previous dead block, the gray slime was painfully obvious and was immediately noticed through the grate. This unit? No drop.
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