This software has been very helpful in tracking patient appointments throughout all of our clinics. It's also helped us to better understand what information we need from each provider as far as documentation goes so it makes filling out paperwork much easier! There are several things I do not like about this program but they could be easily fixed with some updates or another interface added if needed (like being able to email providers directly). If you're looking at using any type of medical record keeping system then definitely try working through clarifys support team before deciding since there isn't anything bad here as long as your needs match up well enough. We have used clarifications system when going between different doctors offices/clinics within multiple states.