Review on C16-08316 C1608316 20" 40 Lbs Gas Struts Prop Shock 20 Inch For RV Side Door Motorhome Door Camper Shell Rear Window Tonneau Cover Trap Door TV Cabinet RV Bed, 2Pcs ARANA by Daniel Shivashankar

The struts work perfectly (very high quality), and when I had a problem, the customer service was amazing. Fantastic company--you will be well taken care of if anything goes wrong. See below for details on how they went above and beyond to help me resolve a problem of my own making.I bought these struts for a large storage box I built. I messed up the lid weight and ordered struts with too much pressure. I estimated the total weight of the lid, which was wrong. I needed to measure each side of the lid where you plan to place the strut. I also mistakenly thought both struts combined were 120 lbs, when in fact it is each strut individually. All that to say, when I installed the first120 lbs strut the lid wouldn't close. Had I read the produce details more closely this wouldn't have happened. After taking a more accurate weight of the lid by measuring each corner, I emailed the company about the problem I created and asked if they could help me replace the the struts I ordered with a lower pressure set. Despite everything being my fault, they offered to replace the struts at no cost. New struts arrived within a couple of days. They were the right pressure this time and provide incredible support for the heavy lid on my storage box.