I like that it's easy to use and that there are so many different features in one place. It has helped us with our scheduling and patient intake process. We haven't found anything yet that we dislike about this product. It has been a huge help in keeping track of appointments and patients. There were some issues at first getting used to using the program but they have since fixed those problems. The biggest benefit for me was being able to keep up with my schedule and make sure I was seeing as many patients as possible each week.