The ease of use, it's ability to manage multiple families in one location very easily with no issues keeping track or losing records was great! There could be more features added but I think this has been addressed since launch as they have continued adding new options/features every month which keeps me excited about what next year will bring them!! Currently using their senior care scheduling software so we are able continue doing our regular duties without missing anything now having all staff involved together makes things easier too if there ever were an issue.