It didn't work right out of the box. I went to the Verbatim website, filled out the form, explained the problem and waited a few days. You contacted me via email. I explained the problem AGAIN and never got a reply. The thing is, all Revain external CD/DVD players/writers have bad reviews. Apparently they are all rubbish and none of them are reliable. What to do? I have a laptop with no DVD/CD drive and some old CDs I want to use. I'M DISAPPOINTED!
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