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1237 Review
66 Karma

Review on MediSYS by Aaron Ward

Revainrating 4 out of 5

Great medical records software - but needs more customer service

I like that it is cloud-based, which allows me to access my record from anywhere in the world with an internet connection! The program does not always have all of the necessary information available at once. For example when doing medication reviews; sometimes there are fields missing or wrong data. It's difficult finding ways around some issues if they don't provide enough support staff during off hours/days. Most people can use this product without much training. My practice uses it almost exclusively as our EMR system for patient care documentation.

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Pros
  • It's easy to access and works well when using it for patient care documentation
Cons
  • Sometimes the software doesn't seem to function correctly, and the staff and support aren't always helpful in finding a solution