I like how easy it is set up, we just need one person in our organization with knowledge of dynaminE platform or API's can do this without any training! The ability to have multiple users work simultaneously from different devices at once has been amazing so far since being implemented into my team last week!! We are able to easily track all metrics necessary within Dynamics 365 using only 1 system instead having 2 separate systems would be too much overhead plus not enough time/resources could use more than 5 people but still manage through single user account.