The item arrived with numerous chips and cracks along the roof boards. One of the attachment points was broken. Still, it looked good and I was able to assemble it. I was hoping to return it but Amazon will send you to the manufacturer. By the way, the picture is misleading. The black roofing material required for weather protection is not included in the scope of delivery. We kept it. But now 4 months later the wood has cracked in other places including the wood that supports the floorboards. My dogs don't like walking in it, they are probably afraid it will fall apart. It's good that I kept her old house. Stay away!
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