In less than a year we have seen a drastic improvement in our business. The quality of the software is top notch and the customer support team is superb. We are still in the process of implementing it but so far, it has been a win win situation. I cannot think of anything that I dislike. I wish that they offered the desktop version but that is a minor issue. We have seen significant improvement in our business and the customer service has been outstanding. The software is easy to use and the customer support team is always willing to listen to our concerns and provide solutions. It has also helped us to be more organized and work faster.