The most useful thing about this software is that it has helped us to automate many repetitive tasks which otherwise would take too much effort in manual process without any automation support using macros or scripts available only through third party tools like AutoIt etc., I dislike its UI design as well because sometimes when you are trying something new for first few times there may be some issues but after getting used such things becomes easy so don't get worried if at initial stage your work gets affected then just restart from scratch again! Automation can help reduce errors caused due human factor during data entry processes also helps improve productivity level thereby increasing customer satisfaction rate along side.