I love how easy it is for me to check my messages or calendar while sitting at home during the day! It's very convenient when you have kids who are sick all of the time (my daughter) because they can still do homework from school without being bothered by her coughing/sneezing etc..
The only thing about this system is sometimes if there isn't enough people available then someone has to cancel out so other patients will be waiting longer than necessary. As long as everyone else gets what they need done quickly no one really minds too much haha. For us we use our sonifi health app daily to communicate with eachother via text messaging which makes communication easier between family members.