I recently bought a digital thesaurus and dictionary from SUNGLIFE's online shop. My interactions with the business, however, have only been unsatisfactory. First of all, the merchandise I got was subpar. It was challenging to comprehend the definitions and translations on the blurry screen. In addition, the device frequently experienced sudden freezing and shutdowns, which interfered with my work. SUNGLIFE's customer support provided me with impolite and unhelpful responses when I contacted them to address the problem. They cited their stringent return policy as justification for their refusal to issue a refund or swap for the damaged item. They also had a horribly slow shipping and delivery procedure that took weeks longer than expected. The device came with numerous scratches and dents, indicating that the packaging was insufficient. I've had a horror of a time with SUNGLIFE overall. I would strongly advise against buying anything from this business because of the subpar goods they produce and the appalling customer service they provide.