Review on SimplyDesk by Andy Edwards

The support is great, I like that it's easy for everyone in my team (internal/external) so we can all access our tickets at any time of day or night without worrying about getting blocked by them because they could be working late too! It also helps us keep track with what needs doing next which has helped me get more tasks done each week than before as well since i know when someone else who knows their stuff will pick up where mine left off if needed - this means less work overall but better productivity over hours worked instead!! We are saving money every month now through using simply desk rather having an internal ticketing system set-up ourselves from scratch plus staff have said how much easier things seem compared other systems out there meaning reduced training times etc.- no complaints here yet though would love some new features added maybe monthly? Benefits include ease of use & low cost implementation vs hiring consultants /.