I like that it is easy to use from anywhere as long you have internet access! It can be difficult at times if your network or computer has issues but most of my problems are related more so around time constraints than anything else - which i find frustrating because this product was not created by doctors/nurses themselves (it's been developed over many years). We've used Gemms in our practice since we started working here almost 10yrs ago now & really haven't found any cons yet other then maybe an occasional issue where there isn’t enough space when adding notes into certain fields etc- nothing major tho just little things sometimes!! If u want something simple without too much hassle go ahead otherwise get one better suited specifically towards what ur doing.